EMEA Software Customer Forums 2017

Delegate name badges should be worn at all times. Your access to the conference area and other events will be restricted if your delegate badge is not visible.

Breakfast is included in your room booking (if applicable) and is served between 6:30 and 10:30 in the Sussex Restaurant at the Clayton Hotel, Burlington Road.

Hotel check-in is from 15:00. Subject to availability, the hotel may be able to give you your room earlier. If not, there are luggage storage facilities available. Please note that all delegates will be asked for their passport or national identity card upon check-in.

Hotel check-out time is 12:00, we kindly ask you to settle your accommodation, as well as incidental charges (such as phone calls, minibar, etc.) before leaving the hotel. Should you want a late check-out please enquire at the hotel reception. There are luggage storage facilities available.

To avoid queuing you may wish to consider checking out the evening prior to your departure.

The Cloud Management, Automation & Infrastructure Forum is taking place from 16 -17 May. Please plan to arrive either on Monday, 15 May or on Tuesday morning, 16 May. The conference starts at 14:30 on Tuesday afternoon.

The country dialling code for Ireland is +353. The outgoing code is 00 followed by the relevant country code (e.g. 0044 for the United Kingdom).

Free WiFi is available to all hotel guests throughout the hotel.

Questions about logistics? Please contact:
ellis EVENTS GmbH
Tel: +49 7433 999 10
Fax: +49 7433 999 123
E-mail: HPECustomerForum2017@ellis-events.com

MasterCard, Visa and American Express are widely accepted in shops but not all taxis; it is advised to check upfront. However, Diners Club is not that common throughout Ireland. It is also recommended to have some cash at hand.

The official currency in Ireland is Euro (EUR). For an accurate exchange rate you can use www.oanda.com/currency/converter/

Hotel check-out time is 12:00, we kindly ask you to settle your accommodation, as well as incidental charges (such as phone calls, minibar, etc.) before leaving the hotel. Should you want a late check-out please enquire at the hotel reception. There are luggage storage facilities available.

To avoid queuing you may wish to consider checking out the evening prior to your departure.

Please make your own way to Dublin Airport.

Aircoach departs from the opposite side of the road (Leeson Street Upper), right outside of the hotel’s main entrance.

Journey time both to and from the airport is approximately 45 minutes and the costs are €13 return (€8 single).

For further information about Aircoach please visit the FAQ site.

Taking a taxi from the airport typically costs €35 and takes 35 minutes but will vary with traffic. Please note all taxis take cash but not all will take credit cards.

Please ensure that you arrive at the airport at least 90 minutes prior to flight departure.

The event dress code is business casual.

The name for Ireland’s capital, “Dublin,” is derived from the Gaelic “Dubh Linn,” meaning Black Waters and refers to the River Liffey which runs through the centre of the city. The Liffey divides Dublin in two. On one hand, there is the more “popular” North side, known for its colourful markets and street traders and on the other hand, the south side, considered to be more chic.

Dublin covers an area of 115km squared and has a population of approximately ½ million.

In spite of its relatively small size, Dublin still has the feeling of a European capital. It provides the hotels and restaurants to be expected of a large city, excellent facilities for shopping, plus entertainment facilities, which include the famous Abbey Theatre. Dublin is a city of pubs, churches, grand buildings and fine museums and one of its real advantages is that the visitor can find everything that the city has to offer within a small area. Besides Dublin’s attractions in terms of its architecture and electric atmosphere, it also boasts having the largest park to be found in a European City, Phoenix Park.

Electrical appliances in Ireland operate on 230 Volts 50hz. The plugs and sockets involve a three-pronged formation, as those used in the United Kingdom (type G socket). You may wish to bring an international adapter in order to use your own electrical equipment as the hotels only have limited numbers.

In case of an emergency, please dial:
Police Department Dublin: +353 (478) 277-5023
Emergency Police, Fire, Ambulance: 112 or 999

The Enterprise Agile & Continuous Testing Forum is taking place on 18 May. Please plan to arrive on Wednesday, 17 May. The conference starts at 09:00 on Thursday morning.

Monday, 15 May – Network Management Dinner
Monday, 15 May - ITSM + Cloud Welcome reception at the hotel
Tuesday, 16 May - ITSM + Cloud Dinner
Tuesday, 16 May - ADM Welcome reception at the hotel
Wednesday, 17 May - OpsBridge + ADM Dinner
Wednesday, 17 May - PPM Welcome reception at the hotel
Thursday, 18 May - PPM Dinner

The EMEA Software Customer Forums App will be available for download approximately 2 weeks before the event.

The conference will take place at the:
Clayton Hotel Burlington Road
Leeson Street Upper
Dublin 4
Ireland
D04 A318
Tel: +353 1 618 5600
Hotel website

Hewlett Packard Enterprise has created a special conference delegate package which includes the following services:

• Admission to the conference
• Lunches, coffee breaks, evening receptions and/or dinners

For customers and partners
The event package is free of charge. You will be responsible for your flight, onsite transportation, accommodation, visas (if applicable) and room extras.

For HPE
A fee will apply for HPE delegates. You will receive an invoice and the invoice amount will be charged to your credit card shortly before the event. You also will be responsible for your flight, onsite transportation, accommodation, visas (if applicable) and room extras.

The Functional Testing Forum is taking place on 17 May. Please plan to arrive on Tuesday, 16 May. The conference starts at 09:00 on Wednesday morning.

The conference will take place at the:
Clayton Hotel Burlington Road
Leeson Street Upper
Dublin 4
Ireland
D04 A318
Tel: +353 1 618 5600
Hotel website

The ITSM Forum is taking place from 16 -17 May. Please plan to arrive on Monday, 15 May. The conference starts at 09:00 on Tuesday morning.

The Lifecycle Management Forum is taking place on 17 May. Please plan to arrive on Tuesday, 16 May. The conference starts at 09:00 on Wednesday morning.

Ireland is in the GMT (Greenwich Mean Time) time zone.

There are luggage storage facilities available.

The following meals will be served on a complimentary basis:

• Breakfast will be served according to your hotel booking
• Buffet lunches are provided throughout the week
• A welcome reception will be offered on the evening of Monday (ITSM + Cloud), Tuesday (OpsBridge + ADM) and Wednesday (PPM)
• Dinner is provided on Tuesday night (ITSM + Cloud), Wednesday night (OpsBridge + ADM) and Thursday night (PPM)

Please use the EMEA Software Customer Forums app to check the onsite agenda for timings and locations.

If you have any dietary requirements, please indicate those when registering for the event.

We kindly ask you to switch off your mobile phones during the presentations.

The Network Management Forum is taking place on 15 May. Please plan to arrive on Monday morning. The conference starts at 13:00.

The Operations Bridge Forum is taking place from 17 - 18 May. Please plan to arrive either on Tuesday 16, or on Wednesday, 17 May in the morning. The conference starts at around 15:00 on Wednesday afternoon.

To enter the Republic of Ireland, you need a valid passport. While e-passports are commonly used now, they are not a necessity to enter Ireland. EU citizens are required to have a passport or national identity card while citizens of all other countries must have a valid passport. ALWAYS check what form of ID is required with your individual airline or travel agent before traveling.

Check your passport: Your passport must be valid for at least six months after your return date for many countries.

The Performance Management Forum is taking place on 18 May. Please plan to arrive on Wednesday 17 May. The conference starts at 09:00 on Thursday morning.

The Performance Testing Forum is taking place on 17 May. Please plan to arrive on Tuesday 16 May. The conference starts at 09:00 on Wednesday morning.

The PPM Forum is taking place from 18 - 19 May. Please plan to arrive on Wednesday 17 May. The conference starts at 09:00 on Thursday morning.

The HPE event registration and information desk at the Clayton Hotel Burlington Road, Dublin will be open at the following times:

While the hotels in Dublin are generally secure facilities, we recommend that traveller's cheques, jewellery, passports and other items of value are kept in the hotel's strongbox or safe. We do not recommend carrying large sums of cash or traveller's cheques with you when out in the city. Please do not leave bags unattended in public areas of the hotel.

Smoking is prohibited in public areas such as covered public transportation platforms/ stops, inside vehicles, cultural facilities and health care facilities. In restaurants, pubs, transport and other public areas smoking is also prohibited. Restaurants may have set up smoking zones outdoors, on terraces or in front of the entrance. Further, smoking is not permitted in any part the hotel and there are no smoking rooms available.

NRC Taxis - tel. +353 1 677 2222, www.nrc.ie
Dublin Blue Cabs - tel. +353 1 802 2222, www.bluecabs.ie
Lynk Taxis - tel. +353 1 471 5333, www.lynk.ie
Ballsbridge - tel. +353 1 608 0900, www.ballsbridgetaxis.ie
KCR - tel. +353 1 492 2233, www.kcrtaxis.ie

To ensure that the event runs smoothly, we would appreciate it if you could respect the timings given.

Aircoach departs from Dublin airport Terminal 1 and 2 approx. every 15 minutes and stops right outside the hotel for drop-off on Leeson Street Upper. Journey time both to and from the airport is approximately 45 minutes and the costs are €13 return (€8 single).

For further information about Aircoach please visit the FAQ site

Taking a taxi from the airport typically costs €35 and takes 35 minutes but will vary with traffic. Please note all taxis take cash but not all will take credit cards.

Please ensure that you arrive at the airport at least 90 minutes prior to flight departure.

The UX Mobile Lifecycle Forum is taking place on 18 May. Please plan to arrive on Wednesday 17 May. The conference starts at 09:00 on Thursday morning.

Please check the visa requirements for your nationality at the website of the Irish Naturalisation and Immigration Service: http://www.inis.gov.ie/en/INIS/Pages/Irish%20Visa%20Information. We advise to read the visa pages carefully before making your application.

Should you need a visa to enter Ireland you will need to first apply for a visa invitation letter from HPE - please follow the instructions that you receive in your final event confirmation.

Please note: The process for issuing visa invitation letters is not under our direct control and can take several working days.

Once you have submitted your visa application (including all relevant documents) you can generally expect a decision within 8 weeks from the date on which your application is lodged at the Visa Office/Embassy/Consulate.

We therefore advise you that visa applications should be received at least 9 weeks before the conference at the very latest. Visa applications received after this date run the risk of not being processed in time.

The average temperature in Dublin / Ireland in May is between 10°C to 19°C.

For a detailed weather report please access: http://www.weatheronline.co.uk/Ireland/Dublin.htm